Photo by Rick
I urge you to read this blog post by Naomi Simson describing the main points from Joe John Duran‘s lecture at the Entrepreneur Organization event in Barcelona. Most of the points reminded me of the things I constantly write about in this blog. I actually felt it is a good summary of what I believe in. The fact that similar lessons come from a serial entrepreneur who talks about personal life balance makes me proud and happy.
Two of my favourite quotes:
If you have to tell people how to do something you have got the wrong people. Tell them what is wanted and let them figure it out for themselves. Decision makers are more expensive but you cannot grow without them
I call this outcome management. We need to remember that the added bonus of this is that people grow up to be capable and creative. Then, the manager’s job is about communicating the right values to take into account in the decision making.
The best ideas come from those that listen the hardest… and have time to be creative. It is important to create an environment of listening. Joe says in his experience women are the best listeners
I think that listening is one of the most important skills to master. Again and again it comes up in stories of success. Successful companies that listen to their customers. Successful managers who listen to their employees. Successful communicators who listen to their audiences. The good thing is you don’t really need to do a lot in order to master it. Talk less. Ask more. That’s it. Everyday ask yourself – what is the one thing I learned today from/about my employees? If you can come up with one good answer every day, the effects will start to appear soon enough.