Seth Godin, Linchpin:
There are plenty of bosses who fear the idea of indispensable employees and would instead encourage you to focus on teamwork. “Teamwork” is the word bosses and coaches and teachers use when they actually mean, “Do what I say”. It’s not teamwork to stand by and do whatever the captain or supervisor tells you to. It might be cooperative or compliant or useful, but it’s not teamwork.
And I will take this idea a step further. In the world that is developing all around us, the old kind of teamwork, where they say “teamwork” but actually mean “Do what I say”, just cannot work. It cannot work, because managers just don’t know enough anymore. Their employees are smarter than them. And by smarter I don’t necessarily mean IQ smarter, but that they have different strengths and different areas of knowledge. The world is too complicated and too specialized for every manager to know and be able to do each job better than the employees who do it every day. Thus, teamwork becomes an exercise in the indirect approach. By letting go of the control, you create a more cohesive team. By letting every employee become the master of his own domain within the large purpose of the team, you create real synergy.
And the manager?
He stops dealing with control that demands surveillance, motoring, giving answers and micro-measuring. Instead he starts dealing with enabling excellence – which involves creating communications and understanding, taking hurdles out of the way, showing them how they create a difference, helping people find their strengths and asking the right questions.
Finally, another quote from Linchpin:
If you want a job where the people who work for you do exactly what they’re told, don’t be surprised if your boss expects precisely the same thing from you…
Great bosses and world-class organizations hire motivated people, set high expectations, and give their people room to become remarkable.