Photo by Erik Charlton
I was reading a post called Eight Things Your Employees Want from You by Melissa Raffoni on the HBR.org blog. Here is the list:
1. Tell me my role, tell me what to do, and give me the rules.
2. Discipline my coworker who is out of line.
3. Get me excited.
4. Don’t forget to praise me.
5. Don’t scare me.
6. Impress me.
7. Give me some autonomy.
8. Set me up to win.
I could not disagree more.
Just look at the language. I, the little employee, need you, the big boss, to take control. I cannot excite myself. I need you, my liege, to get me excited. I want you, my monarch, to impress me and set me up to win. You are on top. I am in the bottom waiting for your holiness to give me some autonomy.
Really? Are you serious? Has it turned 1900 and I haven’t noticed? Or maybe more like the 1200?
Why instead won’t we treat employees like human beings? Like partners? Like people with different wants, needs, talents and strengths. Human beings that work with us for a common goal and that sometimes need our help, but that can help and teach us just the same. Human beings who thrive on actual autonomy (not one that is given – what are we – salves?), that want mastery and look for and develop a sense of purpose. Human beings who are smart and capable of showing practical wisdom and are shackled by all the rules and mechanisms of control the “managerial monarchy” levis on them.
I don’t have a problem with some of the behaviors Raffoni espouses (even though, number one really troubles me). You know what, I guess they probably work. I have a problem with the underlying assumptions. Just because something works, does not make it right. Employees are not cogs. They are not jackasses. And they are not serfs.
Wouldn’t you want to be treated like a human being? Are you treating your employees like serfs?