Shorts: Cristóbal Conde on everything this blog is about


I was reading an interview with Cristóbal Conde, president and C.E.O. of SunGard, in the New-York times (conducted by Adam Bryant) and for most of it, I felt like I was reading this blog. Here are some of my favorite quotes with links to my writing on the subject.

Managers no longer know more than their employees:

I think top-down organizations got started because the bosses either knew more or they had access to more information. None of that applies now. Everybody has access to identical amounts of information.

If you start micromanaging people, then the very best ones leave.

The importance of recognition:

… [R]ecognition from their peers is, I think, an extremely strong motivating factor, and something that is broadly unused in modern management.

There is a difference between management and leadership – too many managers are trying to “lead”:

I think too many bosses think that their job is to be the lead, and I don’t. By creating an atmosphere of collaboration, the people who are consistently right get a huge following, and their work product is talked about by people they’ve never met. It’s fascinating

Skill and experience is not as important as inherent talents and traits in hiring:

I care a lot less about the individual skills. I look for drive and a sense of somebody’s intellectual curiosity.

The importance of Thinking-time:

I tell my secretary, I need an hour and a half once a day where I can go somewhere that doesn’t have a PC or a phone, unless I choose to spend that hour and a half writing. But it’s not just managing e-mails and stuff like that. I need an hour and a half to think. And it could be anything.

Sometimes it gets cut short. But many topics or issues can only be dealt with in an uninterrupted format. I worry about our entry-level people — they’re bombarded with information, and they never get to think.